Terms & Conditions

1. IMPORTANT INFORMATION

You should carefully read the following terms and conditions. Your purchase or use of our products implies that you have read and accepted these terms & conditions.

2. OUR REQUIREMENTS

This website is not intended to be used by individuals under the age of 18. If you are under the age of 18, you do not have permission to purchase on the Website.

3. OUR PRODUCT

The coffee product available for purchase at this website is manufactured, packaged, distributed and fulfilled by Ashley & Cooper Coffee Roasters, Inc.

By ordering a free coffee sample, you authorize Ashley & Cooper to ship the sample (two half-pound bags of gourmet coffee or one half-pound bag of Jamaican Blue Mountain coffee) to you for just $6.95 or $9.95, respectively, with no additional charge for shipping or handling.

By participating in our special offer, you are registering for a subscription to receive monthly shipments of two pounds of freshly-roasted coffee, and you will continue receiving these shipments until you cancel your subscription. If you cancel your subscription within four weeks of signing up, your account will be canceled with no further obligation.

If you do not cancel the subscription within four weeks of registration, you will begin receiving shipments of two different pounds of coffee on a monthly basis at a cost per shipment of $26.95, plus $6.95 for shipping and handling.

If you do not cancel your account within the 29-day period from date of ordering, you will be billed for the first monthly shipment on day 30.  You may cancel your subscription at any time with no further financial obligation. 

Your credit or debit card given to us at registration is authorized by you to be used to charge all amounts unless you cancel your account or change the card on file with us.  Your Introductory 16-oz Stainless Steel Travel Thermos with black zippered leather carrying case will be shipped to you with your first monthly shipment.  If you cancel your subscription prior to the processing of your first monthly shipment you forfeit the complimentary thermos and case.

All shipments will be delivered without requiring a signature, in the interest of you, the customer, receiving your coffee in a timely fashion.  By purchasing you agree to waive the requirement of a signature as proof of delivery.  You may use the tracking numbers posted to your account to track all shipments.

If you have any questions or concerns about our coffee or your subscription, please contact  or call us toll free at 1-866-393-9428.

4. OUR REFUND POLICY

Since our product is a perishable food item and may not be resold by law we do not issue refunds after the product is shipped.

We offer refunds only for defective merchandise/packaging or in the case of a billing error. Return or refusal of any package from Ashley & Cooper does not constitute cancellation of your coffee club subscription.

Once your account is charged we cannot stop shipment, since completed orders automatically go to the fulfillment department.

5. OUR PRIVACY POLICY

By purchasing or using the website you agree to our privacy policy.

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If you have any questions or concerns about our coffee or your subscription, please contact or call us toll free at 1-866-393-9428.

Should you wish to make changes to your account, coffee club membership, or automatic delivery, please go to My Account.